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Privacy Statement

Privacy Statement for Pacific Prime Hong Kong's Website

Why we need your personal data

In order for Pacific Prime to assist you with your insurance needs, personal data is required. This allows us to review your insurance needs, provide you with advice and recommendations, assist you in applying for and purchasing various types of insurance and to assist you with communications between yourself and other organisations like insurance companies. In some situations we are also required, by law, to collect personal data in order to ensure that we comply with all statutory regulations that govern the work we do.

How we collect your personal data

Much of the information required will be provided directly by you or a family member and will include information such as names, dates of birth, address and contact details (telephone and email). In addition, personal data may also be collected from other sources, such as:

  • Our website, where you may voluntarily provide information
  • Service providers
  • Insurers and other insurance related organisations
  • Statutory and regulatory bodies
  • People and organisations involved in processing and handling insurance claims 

Who we may disclose or share your personal data with

Personal data that is provided by you may be disclosed or passed on to other entities. Those entities include (but are not limited to):

  • Insurance companies
  • Insurance agents
  • Third Party administrators
  • Third Party Service providers (for example: legal advisors, investigators, loss adjusters, surveyors, specialists and accountants
  • Any person or organisation we are obligated to disclose information to under the various laws, regulations, codes or guidelines which are binding upon us. These requirements will be issued by governmental, regulatory and other authorities with whom we are expected to comply. 

How your personal data is protected

To safeguard your personal data, all electronic storage and transmission of personal data is secured with appropriate security technologies. 

By using this site, you consent to the collection and use of any submitted personal information by Pacific Prime.  If we change our privacy policy in any way, we will post these changes on this page. 

All personal data collected is protected by security mesaures put in place by Pacific Prime. Such security measures are in place to attempt to protect against the loss, misuse and/or alteration of any customer or user data under our control. Pacific Prime cannot guarantee that loss, misuse or alteration of data will not occur, but we place great importance on the security of such information, and will always attempt to protect it to the best of our ability. 

Collected personal data including your address, phone number, email and name may be used to improve the promotion of other insurance services and products within your consent. Pacific Prime reserves the right to use any emails collected for marketing purposes; including the sending of newsletters, advertisements and other electronic correspondence. Every person whose email Pacific Prime is in possession of has the right to "opt out" of receiving any future marketing communications from Pacific Prime.  

Please send us a copy of this Notice at the address above if you do not wish your personal data be used for the Voluntary purposes listed above. If you do not send an “opt-out” request we shall treat the continuation of your policy as agreement to continue using your personal data for voluntary marketing purposes. To withdraw your consent or to stop receiving information please contact [email protected].

Statements on this web site as to policies and coverages provide general information only. This information is not an offer to sell insurance. Insurance coverage cannot be bound or changed via submission of any online form/application provided on this site or otherwise, e-mail, voice mail or facsimile. No binder, insurance policy, change, addition, and/or deletion to insurance coverage goes into effect unless and until confirmed directly by a licensed agent. Any proposal of insurance we may present to you will be based upon the information you provide to us via this online form/application and/or in other communications with us. Please contact Pacific Prime at +852 3589 0531 to discuss specific coverage details and your insurance needs. All coverages are subject to the terms, conditions and exclusions of the actual policy issued. Information provided on this site does not constitute professional advice; if you have legal, tax or financial planning questions, you should contact an appropriate professional. Any hypertext links to other sites are provided as a convenience only; we have no control over those sites and do not endorse or guarantee any information provided by those sites.

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