You are on:

AXA Hong Kong and Macau Health Insurance


AXA LogoAs a leading international insurance group, AXA operates in 50 countries, employs 149,000 employees, and serves 95 million clients worldwide. AXA’s purpose is to act for human progress by protecting what matters. Contact Pacific Prime for AXA health insurance quotes today!

About AXA Hong Kong and Macau

Throughout the years, AXA Hong Kong and Macau has been offering a wide range of life, health, property and casualty protection, as well as wealth management and retirement solutions to help customers achieve stability and prosperity. Today, over 1.55 million customers in Hong Kong and Macau, from individuals to established businesses, place their trust in AXA Hong Kong and Macau to financially protect them, their loved ones, and their future.

AXA’s values and commitment

As a member of the AXA Group, AXA Hong Kong and Macau share a set of defined values and commitments, which drives AXA’s winning strategy to become a global leader in insurance, wealth management, and retirement planning. Founded in the early 19th century, AXA Group’s registered revenues amounted to EUR €99.9 billion and had EUR €1,051 billion in assets under management as of December, 31st 2021.

At the core of AXA’s service commitment is continuous product innovation and customer experience enrichment, which is achieved through actively listening to customers and leveraging technology and digital transformation.  

AXA embraces their responsibility to be a force for good to create shared value for the community. AXA HK was the first insurer in Hong Kong and Macau to address the importance of mental health through different products and services such as offering free mindfulness practice resources through Mind Charger, which is fully accessible to AXA’s customers and the public via their holistic wellness platform AXA BetterMe.

AXA’s environmental, social, and governance (ESG) initiatives

AXA also takes part in a wide range of ESG initiatives and programmes both globally and locally. AXA Group established AXA Climate School and Net-Zero Insurance Alliance in 2021 and set various global green targets, such as reaching EUR €26 billion in green investments by 2023 and achieving carbon neutrality by 2025. In Hong Kong, AXA pledges to reduce paper usage via digitisation and is the first insurer to join the ‘Green Monday ESG Coalition’. As of Feb 2022, AXA Hong Kong’s green investments have exceeded HKD $4 billion. AXA strives to contribute to a sustainable future as an investor, insurer, and an exemplary company.

In 2022 alone, AXA Hong Kong has been named ‘Insurance Company of the Year’, ‘Best-in-Class Client Support’, ‘Best-in-Class Critical Illness Product’, ‘Outstanding Achiever for Social Media Engagement’, and ‘Outstanding Responsible Insurer in BENCHMARK Wealth Management Awards 2021’ by WealthAsia Media. AXA has also been awarded the ‘Excellence Award of Critical Illness Insurance Product’, ‘Excellence Award of Employee Benefits Product’, and ‘Excellence Award of ESG Innovation in 01 Gold Medal Awards 2021’ by HK01.

AXA health insurance products for individuals

AXA Health Insurance offers a comprehensive suite of medical protection products for individuals:

  • AXA VHIS Series, a type of Voluntary Health Insurance Scheme (VHIS) ensures all insurance plans certified under this government scheme meet a set of minimum standards and benefits.
  • SurgiCare Surgical Insurance Plan brings you lump-sum benefits based on four clean-cut surgical procedure levels, covering your surgical uncertainties in a straightforward way regardless of illness definitions.
  • Pink Medical Insurance Plan is a holistic solution that brings women’s needs into focus, providing multidimensional female protection from young adulthood to menopause.
  • Global Elite II Health Plan comes in 3 benefit levels and each benefit level offers options of geographical areas of cover and deductible, bringing you medical coverage and services that best suit your unique lifestyle.
  • Smart Start Medical Insurance subject to the terms and conditions, you will enjoy guaranteed annual renewal of your Smart Start, giving you added peace of mind. You will also be automatically entitled to use the worldwide emergency assistance provided by AXA Assistance.
  • MediPartner Health Plan offers you quality medical protection at affordable premiums. The cashless arrangement also adds to convenience and efficiency, allowing you to focus on recovery when illness strikes.
  • Smart Medimoney provides daily benefits for confinement of up to 1,000 days, and offers Economy, Regular, Superior and Premier benefit levels which allow you to choose precisely the level of cover that best suits your budget and personal needs.
  • Cancer Therapy Insurance II and Cancer And Stroke Therapy Insurance helps to ease the burden by providing comprehensive coverage throughout different stages of the healing journey.
  • Precious Mom and Child Insurance offers tailored coverage for the expectant mother and the newborn which helps to relieve anxiety during pregnancy.
  • Porta Protection features lifetime coverage and worldwide protection. Existing members of an AXA group medical insurance scheme can enjoy guaranteed acceptance and no underwriting is required when applying for PortaProtection.
  • MediEhancer Supplement is exclusively available to customers with qualified AXA medical insurance policies, this provides the vitamin(s) your health plan needs to boost its saving-generating prowess, giving you steady guaranteed returns to cope with rising medical costs.

AXA Health Insurance further offers a comprehensive suite of critical illness protection products for individuals:

  • LoveAssure Plus Critical Illness Plan gives you total coverage of up to 1300% of the sum insured. With AXA’s multi-claim option, you may be protected from most of the covered illnesses and enjoy extensive support and care for common conditions like cancer and dementia.
  • LoveAssure Critical Illness Plan offers you a multi-claim option protecting you from common conditions like cancer and severe dementias, giving you a total coverage of up to 900% of the sum insured.
  • MultiPro Critical Illness Protection Series offers budget-friendly cover for the protection gap which might exist if your existing critical illness protection plan terminates upon a one-off major illness claim. If no benefit has been claimed as at policy maturity, this plan also offers you 100% refund of the total premiums paid.
  • HealthVital II Major Illness Plan provides protection up to age 100 against a number of covered major and minor illnesses.
  • HealthSelect II Major Illness Plan protects against 62 major illnesses and a number of minor illnesses, and provides guaranteed cash value.
  • Critical Illness Protection Supplements affordable supplement plans that combine with your basic plan or term supplement (where applicable) to protect you against the financial impact of minor to major illnesses and even severe conditions caused by accidental injuries.

Compare AXA Insurance products today!

Want to learn more about AXA Hong Kong Insurance and how their products can help you? Contact a Pacific Prime advisor today! Our expertise and experience in all matters related to insurance, combined with our in-depth knowledge of the products from all the major insurers around the world, give us the ability to provide impartial advice that only a leading global insurance brokerage can provide.

Not only can we tailor a plan that meets all of your needs and fits your budget, but we make sure our clients have a good time working with us. Our company motto of “simplifying insurance” is not just a slogan: it’s our core value!

Still Need Help?

Contact Us Now

Contact Us

Our health insurance advisors will ensure that you get exactly the cover you need.

Compare Quotes

Get Quote

Use an online quotation tool to compare health insurance plans on the market.

Global Site

Global Site

Explore Pacific Prime's main site with information on health insurance plans around the world.

Pacific Prime Blog

Read Blog

Read up on the lighter side to healthcare

Health Insurance Quote