Account Manager - Employee Benefits

The Account Management Team is a department dedicated to create long-term, trusting relationships with our customers. The Account Manager role offers opportunities to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.

The position requires you to be part of a team working seamlessly to prioritize the customer experience.

• Evaluating, analysing, and recommending benefits and program design that meet the client’s short and long-term objectives
• Performing benefits analyses that include claims analyses, budget projections, and benchmarking studies
• Contributing to successful project management

• Monitoring progress against project plan
• Resolving project issues at appropriate levels
• Informing relationship manager and team of pertinent issues

• Oversee routine benefit area operations to ensure equitable and timely benefit program administration
• Partnering and communicating effectively in a team environment
• Supporting sales team and product development team as part of the broader team
• Contributing to the development of the Company’s consulting tools and processes
• Research, identify and execute creative solutions and best practices to enable process improvement
• Providing ongoing technical support to clients

•        3+ years health & benefits consulting or related experience
•        Proficiency in spoken and written Chinese and English
•        Prior experience in flexible benefit design and/or health management strategy is a plus
•        Excellent interpersonal and communication skills
•        Flexibility and proven ability to diagnose and resolve issues
•        Ability to prioritize and handle multiple tasks in a dynamic environment
•        Expert in Microsoft Excel and PowerPoint

• Competitive remuneration package
• Company-sponsored social events and team-building activities
• Great career advancement opportunities within a fast growing global organization
• Collaborative and inclusive work environment
• Access to cutting-edge technology and tools relevant to the role
• Employee discounts on company products or service