{"id":2444,"date":"2020-05-04T17:22:33","date_gmt":"2020-05-04T09:22:33","guid":{"rendered":"https:\/\/www.pacificprime.hk\/blog\/?p=2444"},"modified":"2020-05-04T17:22:33","modified_gmt":"2020-05-04T09:22:33","slug":"telemedicine-demand-in-hong-kong-coronavirus","status":"publish","type":"post","link":"https:\/\/www.pacificprime.hk\/blog\/telemedicine-demand-in-hong-kong-coronavirus\/","title":{"rendered":"Spike in telemedicine demand in Hong Kong in the wake of coronavirus"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Telehealth services allow patients to be seen and diagnosed remotely by doctors via electronic communication, such as video conferencing or chats. Telemedicine has already caught on in the United States and some European and now, in the wake of the novel coronavirus pandemic, patients in Hong Kong turn to telemedicine solutions to <\/span><a href=\"https:\/\/www.pacificprime.hk\/blog\/coronavirus-latest-social-distancing-rules-in-hong-kong\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">reduce social contact<\/span><\/a><span style=\"font-weight: 400;\"> and avoid possible infection. However, with the spike in telemedicine demand in Hong Kong, it is also clearly visible that the city is not fully prepared for the change.\u00a0<\/span><\/p>\n<style type=\"text\/css\"><!--td {border: 1px solid #ccc;}br {mso-data-placement:same-cell;}--><\/style>\n<p><span data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:573,&quot;3&quot;:{&quot;1&quot;:0},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:[null,2,0]},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;6&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:[null,2,0]},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;7&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:[null,2,0]},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:[null,2,0]},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;12&quot;:0}\"><div class='code-block code-block-1' style='margin: 8px 0; clear: both;'>\n<p><a href=\"https:\/\/www.pacificprime.hk\/compare-quotes\/step-one\/?campSource=PPHK-Blog&utm_source=blog&utm_medium=content_banner&utm_campaign=Blog_Banner&utm_content=single\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-1644\" src=\"https:\/\/i0.wp.com\/www.pacificprime.hk\/blog\/wp-content\/uploads\/2022\/12\/WP-Banner-revamp-final-20221207_1.-Single-final.jpg?resize=700%2C303&#038;ssl=1\" alt=\"Individual Health Insurance Plans\" width=\"700\" height=\"303\" data-recalc-dims=\"1\" \/><\/a><\/p><\/div>\n<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Reduced medical services in Hong Kong<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Non-emergency appointments in hospitals and clinics around Hong Kong are mostly canceled amid the pandemic. That includes postponing scheduled surgeries and general outpatient check-ups since more resources had to be diverted to handle the pandemic.\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Many patients themselves didn\u2019t want to visit their doctor or hospital out of fear of contracting the <\/span><a href=\"https:\/\/www.pacificprime.hk\/blog\/coronavirus-outbreak-impact-on-expats-in-hong-kong\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">novel coronavirus disease<\/span><\/a><span style=\"font-weight: 400;\">, COVID-19, and were looking for a better way to contact their doctors.\u00a0<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Demand for telemedicine rises in Hong Kong<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Henry Yeung Chiu-fat, president of the Hong Kong Doctors Union, said inquiries about telemedicine from doctors and patients alike had risen by <\/span><a href=\"https:\/\/www.scmp.com\/news\/hong-kong\/health-environment\/article\/3075468\/coronavirus-crisis-puts-telemedicine-back-picture\" target=\"_blank\" rel=\"noopener noreferrer\"><b>about 10 percent recently<\/b><\/a><span style=\"font-weight: 400;\">. Telemedicine in Hong Kong is not as widely used and practiced as in other countries, such as the US or China, which are using online medical consultations to screen and treat patients for the coronavirus. Right now, patients in need of an emergency service must call or attend hospital in-person to receive care and medical advice.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In an attempt to address the increased demand for telemedicine options, some of Hong Kong\u2019s public hospitals have recently allowed for online consultations to psychiatric patients and those in need of occupational and physiotherapy services to lower coronavirus infection risks.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This could be a precursor to the wider adoption of telemedicine services in Hong Kong. While not widely in use currently, telemedicine could save time in primary care settings, especially for repeat patients with stable and chronic conditions such as <\/span><a href=\"https:\/\/www.pacificprime.hk\/health-insurance-plans\/pre-existing\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">high blood pressure, high cholesterol<\/span><\/a><span style=\"font-weight: 400;\"> or <\/span><a href=\"https:\/\/www.pacificprime.hk\/blog\/what-do-you-know-about-diabetes-type-1-and-2\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">diabetes<\/span><\/a><span style=\"font-weight: 400;\"> as means to control and refill prescriptions without patients having to go to the doctor\u2019s office for an examination.\u00a0<\/span><\/p>\n<style type=\"text\/css\"><!--td {border: 1px solid #ccc;}br {mso-data-placement:same-cell;}--><\/style>\n<p><span data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:573,&quot;3&quot;:{&quot;1&quot;:0},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:[null,2,0]},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;6&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:[null,2,0]},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;7&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:[null,2,0]},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:[null,2,0]},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;12&quot;:0}\"><div class='code-block code-block-5' style='margin: 8px 0; clear: both;'>\n<p><a href=\"https:\/\/www.pacificprime.hk\/compare-quotes\/step-one\/?campSource=PPHK-Blog&utm_source=blog&utm_medium=content_banner&utm_campaign=Blog_Banner&utm_content=general\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-1283\" src=\"https:\/\/i0.wp.com\/www.pacificprime.hk\/blog\/wp-content\/uploads\/2022\/12\/WP-Banner-revamp-final-20221207_5.-General-final.jpg?resize=700%2C303&#038;ssl=1\" alt=\"General insurance banner\" width=\"700\" height=\"303\" data-recalc-dims=\"1\" \/><\/a><\/p><\/div>\n<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Telemedicine in Hong Kong today: how and where to find e-consultations\u00a0<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Newly rolled out telemedicine consultations at the United Christian and Tseung Kwan O hospitals divisions of Ear, Nose, and Throat Departments were deemed a success and offered much relief to patients who do not require emergency care &#8211; but still suffer from diseases or wounds and are in need of professional help.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">While the <\/span><a href=\"https:\/\/www.pacificprime.hk\/blog\/mysterious-pneumonia-pressure-on-hong-kong-healthcare-sector\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">public healthcare sector<\/span><\/a><span style=\"font-weight: 400;\"> might be taking a bit longer route to adapt to telemedicine, the private sector offers these solutions. Two popular private hospitals in Hong Kong, namely <\/span><a href=\"https:\/\/www.matilda.org\/\/en\/about\/news\/1301-consult-our-physicians-by-video-call\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">Matilda International Hospital<\/span><\/a><span style=\"font-weight: 400;\">, and <\/span><a href=\"http:\/\/www.hksh-hospital.com\/en\/whats-new\/hksh-telemedicine-service-launched-family-medicine-covid-19-screening-test-and-allergy\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">Hong Kong Sanatorium and Hospital<\/span><\/a><span style=\"font-weight: 400;\">, are offering video consultations with the GPs and some specialists.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Additionally, many private clinics offer phone or video consultations to patients, and services also include getting a prescription, and option to pick it up at a pharmacy near you or have it delivered to you if you\u2019re in quarantine or can\u2019t leave your home, as well as insurance claims and sick notes being arranged via email.\u00a0<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Telemedicine and insurance\u00a0<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Some of the best international health insurance companies, such as <\/span><a href=\"https:\/\/www.pacificprime.hk\/insurers\/april-insurance\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">April International<\/span><\/a><span style=\"font-weight: 400;\">, <\/span><span style=\"font-weight: 400;\"><a href=\"https:\/\/www.pacificprime.hk\/insurers\/aetna-hk\/\" target=\"_blank\" rel=\"noopener noreferrer\">Aetna<\/a>,<\/span><span style=\"font-weight: 400;\"> and <\/span><a href=\"https:\/\/www.pacificprime.hk\/insurers\/cigna\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">Cigna<\/span><\/a><span style=\"font-weight: 400;\">, already cover and offer telemedicine solutions to its clients. These insurers have their own mobile applications, which allow their clients to schedule a call or even a WhatsApp chat to resolve their non-emergency medical problems.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you\u2019re not sure whether your plan covers telemedicine, it\u2019s best to check your policy before attending such consultations. And if you\u2019re interested in enrolling in a plan that covers telemedicine in Hong Kong, and even <\/span><a href=\"https:\/\/www.pacificprime.hk\/health-insurance-plans\/global-health-insurance\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">globally<\/span><\/a><span style=\"font-weight: 400;\">, <\/span><span style=\"font-weight: 400;\">contact<\/span><span style=\"font-weight: 400;\"> insurance experts from Pacific Prime Hong Kong for a free consultation on the best <\/span><a href=\"https:\/\/www.pacificprime.hk\/health-insurance-plans\/individual\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">individual Hong Kong health insurance<\/span><\/a><span style=\"font-weight: 400;\"> plan you can get.<\/span><\/p>\n<style type=\"text\/css\"><!--td {border: 1px solid #ccc;}br {mso-data-placement:same-cell;}--><\/style>\n<p><span data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:573,&quot;3&quot;:{&quot;1&quot;:0},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:[null,2,0]},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;6&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:[null,2,0]},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;7&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:[null,2,0]},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:[null,2,0]},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;12&quot;:0}\"><div class='code-block code-block-6' style='margin: 8px 0; clear: both;'>\n<p><a href=\"https:\/\/www.pacificprime.hk\/compare-quotes\/step-one\/?campSource=PPHK-Blog&utm_source=blog&utm_medium=cta_banner&utm_campaign=Blog_Banner&utm_content=quote\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-1279\" src=\"https:\/\/i0.wp.com\/www.pacificprime.hk\/blog\/wp-content\/uploads\/2019\/06\/HK-BANNER-Couple.jpg?resize=700%2C303&#038;ssl=1\" alt=\"Get a quote banner\" width=\"700\" height=\"303\" data-recalc-dims=\"1\" \/><\/a><\/p><\/div>\n<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Telehealth services allow patients to be seen and diagnosed remotely by doctors via electronic communication, such as video conferencing or chats. Telemedicine has already caught on in the United States and some European and now, in the wake of the novel coronavirus pandemic, patients in Hong Kong turn to telemedicine solutions to reduce social contact &#8230;<\/p>\n","protected":false},"author":14,"featured_media":2445,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"Hong Kong sees an increase in Telemedicine demand amid the coronavirus pandemic, as patients seek ways to receive non-emergency care.","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false},"version":2},"_links_to":"","_links_to_target":""},"categories":[137,131],"tags":[790,792,1276,791,1326,460,1325,1301,1327,244,247,248],"class_list":["post-2444","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-health","category-news","tag-ban_gen","tag-ban_sin","tag-coronavirus","tag-cta_gen","tag-e-consultations","tag-hong-kong-hospitals","tag-online-consultations","tag-social-distancing","tag-telehealth","tag-telemedicine","tag-telemedicine-and-insurance","tag-telemedicine-in-hong-kong"],"jetpack_publicize_connections":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Spike in Telemedicine Demand in Hong Kong in the Wake of Coronavirus<\/title>\n<meta name=\"description\" content=\"Hong Kong sees an increase in telemedicine demand amid the coronavirus pandemic, as patients seek ways to receive non-emergency care.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.pacificprime.hk\/blog\/telemedicine-demand-in-hong-kong-coronavirus\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Spike in Telemedicine Demand in Hong Kong in the Wake of Coronavirus\" \/>\n<meta property=\"og:description\" content=\"Hong Kong sees an increase in telemedicine demand amid the coronavirus pandemic, as patients seek ways to receive non-emergency care.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.pacificprime.hk\/blog\/telemedicine-demand-in-hong-kong-coronavirus\/\" \/>\n<meta property=\"og:site_name\" content=\"Pacific Prime Hong 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