{"id":1242,"date":"2018-01-29T16:58:54","date_gmt":"2018-01-29T08:58:54","guid":{"rendered":"https:\/\/www.pacificprime.hk\/blog\/?p=1242"},"modified":"2021-03-29T17:27:27","modified_gmt":"2021-03-29T09:27:27","slug":"medical-emergencies-hk","status":"publish","type":"post","link":"https:\/\/www.pacificprime.hk\/blog\/medical-emergencies-hk\/","title":{"rendered":"5 things you should know about handling medical emergencies in HK"},"content":{"rendered":"<p>From unconsciousness to food poisoning and car accidents, medical emergencies can happen to anyone, anytime, and anywhere. What would you do if you or a family member suffered a medical emergency? Every second counts during an emergency and, while frightening, knowing what to do could quite literally save your life. To help, this post imparts our wisdom to you as it relates to preparing for and dealing with medical emergencies in the SAR.<\/p>\n<h2>1. Identifying medical emergencies<\/h2>\n<p>Seeking medical attention straight away for someone who is experiencing a medical emergency can save their life. Here are some of the warning signs to look out for, according to <a href=\"https:\/\/medlineplus.gov\/ency\/article\/001927.htm\" target=\"_blank\" rel=\"noopener noreferrer\">MedlinePlus<\/a>:<\/p>\n<ul>\n<li>Severe abdominal pain\/pressure<\/li>\n<li>Swallowing a poisonous substance<\/li>\n<li>Sudden dizziness<\/li>\n<li>Sudden, severe pain in any part of the body<\/li>\n<li>Sudden\/persistent vomiting<\/li>\n<li>Loss of consciousness<\/li>\n<li>Choking<\/li>\n<li>Coughing up blood<\/li>\n<li>Sudden change in mental state (e.g. confusion)<\/li>\n<li>Breathing problems<\/li>\n<li>Bleeding that will not stop<\/li>\n<li>Sudden injury (e.g. due to a car accident)<\/li>\n<\/ul>\n<style type=\"text\/css\"><!--td {border: 1px solid #ccc;}br {mso-data-placement:same-cell;}--><\/style>\n<p><span data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:573,&quot;3&quot;:[null,0],&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:[null,2,0]},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;6&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:[null,2,0]},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;7&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:[null,2,0]},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:[null,2,0]},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;12&quot;:0}\"><div class='code-block code-block-1' style='margin: 8px 0; clear: both;'>\n<p><a href=\"https:\/\/www.pacificprime.hk\/compare-quotes\/step-one\/?campSource=PPHK-Blog&utm_source=blog&utm_medium=content_banner&utm_campaign=Blog_Banner&utm_content=single\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-1644\" src=\"https:\/\/i0.wp.com\/www.pacificprime.hk\/blog\/wp-content\/uploads\/2022\/12\/WP-Banner-revamp-final-20221207_1.-Single-final.jpg?resize=700%2C303&#038;ssl=1\" alt=\"Individual Health Insurance Plans\" width=\"700\" height=\"303\" data-recalc-dims=\"1\" \/><\/a><\/p><\/div>\n<\/span><\/p>\n<h3>The most common medical emergencies in HK<\/h3>\n<p>According to the Hong Kong Fire Safety Department (HKFSD), the most common medical emergencies in HK include:<\/p>\n<ul>\n<li>Unconsciousness<\/li>\n<li>Stroke<\/li>\n<li>Heart disease<\/li>\n<li>Asthma attack<\/li>\n<\/ul>\n<p>For tips on spotting symptoms and handling patients with the above conditions before emergency services arrive, click <a href=\"http:\/\/www.hkfsd.gov.hk\/eng\/source\/safety\/uambu.htm\" target=\"_blank\" rel=\"noopener noreferrer\">here<\/a> to visit the HKFSD\u2019s dedicated webpage.<\/p>\n<h2>2. Know your emergency numbers<\/h2>\n<p>While we all hope that we will be able to avoid running into any medical emergencies throughout our lifetime, there\u2019s always a chance that a visit to an A&amp;E department will be necessary. If you or someone around you is experiencing an emergency or injury, and are unable to seek immediate medical attention on your\/their own, simply dial <b>999<\/b> to connect with the Emergency Services line.<\/p>\n<p>Emergency Services staff are trained to deploy ambulances efficiently, and can do an even better job if you describe the following:<\/p>\n<ul>\n<li>What\u2019s the emergency? (severe allergic reaction, for example)<\/li>\n<li>Detailed location of the incident<\/li>\n<li>Brief description of the patient\u2019s condition (e.g., symptoms, age, sex, severity of the injury, etc.)<\/li>\n<li>Contact number<\/li>\n<\/ul>\n<p><i>For the speech or hearing impaired, you can call for assistance via SMS to <\/i><b><i>992<\/i><\/b><i>. To learn more about the emergency SMS service, click <\/i><a href=\"https:\/\/www.police.gov.hk\/info\/doc\/smsemg_e.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"><i>here<\/i><\/a><i> to view the 992 user guide. For tips on calling for help in country parks, click <\/i><a href=\"https:\/\/www.gov.hk\/en\/residents\/communication\/mobilecomm\/stayingintouch\/communicationstips\/index.htm\" target=\"_blank\" rel=\"noopener noreferrer\"><i>here<\/i><\/a><i>. <\/i><\/p>\n<h3>Response times<\/h3>\n<p>Ambulances in HK are highly reliable, and meet an average response time of 12 minutes &#8211; <a href=\"http:\/\/www.scmp.com\/news\/hong-kong\/article\/1817769\/hong-kong-government-urged-review-future-ambulance-services\" target=\"_blank\" rel=\"noopener noreferrer\">94.4%<\/a> of the time. The ambulance can be a lifesaver, however all health experts agree that it should only be used in an emergency. If your condition is not too serious (e.g. if you have a cough or a toothache), it\u2019s likely best to go to the hospital or clinic via taxi or another mode of transport instead.<\/p>\n<h2>3. Know your nearest emergency\/A&amp;E department<\/h2>\n<p>Please note that not all public and private hospitals in Hong Kong have A&amp;E departments that operate on a 24 hour basis. Many of the private hospitals do, however, operate 24 hour outpatient clinics meaning you can receive out-of-hour care at any time. That said, if they are not equipped to treat you they will send you to a public A&amp;E department instead. With this in mind, it\u2019s a good idea to be aware of your nearest emergency department at all times.<\/p>\n<p>If you\u2019re unsure, visit the Hospital Authority\u2019s <a href=\"https:\/\/www.ha.org.hk\/visitor\/ha_visitor_text_index.asp?Content_ID=200246&amp;lang=ENG&amp;Ver=Text\" target=\"_blank\" rel=\"noopener noreferrer\">website<\/a> for a list of all A&amp;E departments, as well as their telephone numbers and service hours. We should also point out that if you call 999 for an ambulance, you won\u2019t be able to choose which hospital they will take you to. Instead, they will take you to the nearest hospital with an A&amp;E department.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-1246 aligncenter\" src=\"https:\/\/i0.wp.com\/www.pacificprime.hk\/blog\/wp-content\/uploads\/2018\/01\/vehicle-3065190_640.jpg?resize=426%2C640&#038;ssl=1\" alt=\"article image ambulance\" width=\"426\" height=\"640\" srcset=\"https:\/\/i0.wp.com\/www.pacificprime.hk\/blog\/wp-content\/uploads\/2018\/01\/vehicle-3065190_640.jpg?w=426&amp;ssl=1 426w, https:\/\/i0.wp.com\/www.pacificprime.hk\/blog\/wp-content\/uploads\/2018\/01\/vehicle-3065190_640.jpg?resize=200%2C300&amp;ssl=1 200w\" sizes=\"(max-width: 426px) 100vw, 426px\" data-recalc-dims=\"1\" \/><\/p>\n<h3>The A&amp;E triage system<\/h3>\n<p>A&amp;E departments in Hong Kong operate on a <a href=\"http:\/\/www.ha.org.hk\/visitor\/ha_visitor_index.asp?Content_ID=10051&amp;Lang=ENG&amp;Dimension=100&amp;Ver=HTML\" target=\"_blank\" rel=\"noopener noreferrer\">triage system<\/a>, which means that patients are categorized by priority. When patients first arrive, they will be assessed on the severity and nature of their medical conditions, and priority will be given to the most critical cases. The five triage categories are:<\/p>\n<ol>\n<li>Critical<\/li>\n<li>Emergency<\/li>\n<li>Urgent<\/li>\n<li>Semi-urgent<\/li>\n<li>Non-urgent<\/li>\n<\/ol>\n<p>In accordance with the triage system, those that fall under category 1 (critical cases) will receive immediate treatment, whereas those that fall under categories 2 (emergency cases) and 3 (urgent cases) will be treated within 15 and 30 minutes, respectively.<\/p>\n<h2>4. What to be aware of insurance-wise<\/h2>\n<p>If you have <a href=\"https:\/\/www.pacificprime.hk\/\" target=\"_blank\" rel=\"noopener noreferrer\">Hong Kong health insurance<\/a> coverage, watching out for the following will help ensure that you are better prepared for any medical emergency:<\/p>\n<ul>\n<li><strong>What your plan will and won\u2019t cover. <\/strong><i>E.g., Will your health insurance cover you if your medical emergency occured due to a pre-existing condition? If the answer is no, visiting a public hospital may be the best choice if you want to avoid a hefty medical bill.<\/i><\/li>\n<li><strong>What\u2019s the location of coverage?<\/strong> <i>I.e. If you\u2019re a newly arrived expat, does your current plan cover you in Hong Kong?<\/i><\/li>\n<li><strong>What\u2019s your plan\u2019s annual limit?<\/strong> <i>Limits can be the maximum dollar amount your insurer will cover, or a set number of times you can receive reimbursements in a year for a specific ailment. <\/i><\/li>\n<li><strong>Does my insurance have direct billing?<\/strong> <i>To streamline the payment process, an increasing number of insurers are offering direct billing. If you\u2019re unsure which hospital has direct billing arrangements with your insurer, contact them or Pacific Prime on your way to the hospital, if you are able to. <\/i><\/li>\n<li><strong>Does your health insurance plan have a preferred provider network?<\/strong> <i>Is your nearest A&amp;E department part of your insurer\u2019s preferred network of providers? Please note that in many cases insurers will pay a much smaller portion of your bill if you seek care from a hospital or clinic that is outside of your insurer\u2019s preferred network. <\/i><\/li>\n<\/ul>\n<h2>5. What else should I consider?<\/h2>\n<p>In addition to the above, it doesn\u2019t hurt to do some extra homework on everything you need to know about medical emergencies and hospitals in the SAR. The good news here is that we\u2019ve produced a number of articles and complementary resources on the health system and hospitals in Hong Kong; we ought to, we\u2019re Asia\u2019s leading health insurance expert. For more in-depth information on seeking medical treatment in Hong Kong, be sure to check out the following:<\/p>\n<ul>\n<li><a href=\"https:\/\/www.pacificprime.hk\/blog\/2016\/12\/19\/medical-emergency\/\" target=\"_blank\" rel=\"noopener noreferrer\">Our 2016 article on the most important steps you can take to prepare for a medical emergency<\/a><\/li>\n<li><a href=\"https:\/\/www.pacificprime.hk\/guides\/public-vs-private-guide-hong-kong\/\" target=\"_blank\" rel=\"noopener noreferrer\">Our Public vs Private Healthcare in Hong Kong guide <\/a><\/li>\n<li><a href=\"https:\/\/www.pacificprime.hk\/blog\/2017\/11\/14\/insurance-claims-hospital-billing\/\" target=\"_blank\" rel=\"noopener noreferrer\">Our 2017 blog post on hospital billing methods in HK<\/a><\/li>\n<li><a href=\"https:\/\/www.pacificprime.hk\/blog\/2017\/03\/21\/hospital-insurance\/\" target=\"_blank\" rel=\"noopener noreferrer\">Our 2017 article on the fundamentals of hospital insurance<\/a><\/li>\n<\/ul>\n<h2>Securing the best health insurance in Hong Kong<\/h2>\n<p>Navigating through the myriad of coverage options in Hong Kong can be challenging, especially for those that are not as well versed in the world of health insurance. There are a wide range of local and international medical insurance options to choose from, as well as policies that provide Hong Kong-only coverage, or even ones that cover you in any country worldwide. Premiums can be flexible, as can your benefit limits and coverage options.<\/p>\n<p>Seeking advice from an experienced broker, such as Pacific Prime Hong Kong, can take the hassle out of sifting through the many plans available on the market, and give you additional peace of mind from knowing that you have access to the best care for your needs &#8211; at the best price. For a free quote and plan comparison, or some impartial advice, <a href=\"https:\/\/www.pacificprime.hk\/contact-us\/\" target=\"_blank\" rel=\"noopener noreferrer\">contact<\/a> our expert team today!<\/p>\n<style type=\"text\/css\"><!--td {border: 1px solid #ccc;}br {mso-data-placement:same-cell;}--><\/style>\n<p><span data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:573,&quot;3&quot;:[null,0],&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:[null,2,0]},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;6&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:[null,2,0]},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;7&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:[null,2,0]},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:[null,2,0]},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;12&quot;:0}\"><div class='code-block code-block-6' style='margin: 8px 0; clear: both;'>\n<p><a href=\"https:\/\/www.pacificprime.hk\/compare-quotes\/step-one\/?campSource=PPHK-Blog&utm_source=blog&utm_medium=cta_banner&utm_campaign=Blog_Banner&utm_content=quote\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-1279\" src=\"https:\/\/i0.wp.com\/www.pacificprime.hk\/blog\/wp-content\/uploads\/2019\/06\/HK-BANNER-Couple.jpg?resize=700%2C303&#038;ssl=1\" alt=\"Get a quote banner\" width=\"700\" height=\"303\" data-recalc-dims=\"1\" \/><\/a><\/p><\/div>\n<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>From unconsciousness to food poisoning and car accidents, medical emergencies can happen to anyone, anytime, and anywhere. What would you do if you or a family member suffered a medical emergency? Every second counts during an emergency and, while frightening, knowing what to do could quite literally save your life. To help, this post imparts &#8230;<\/p>\n","protected":false},"author":7,"featured_media":1245,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"Are you prepared for a #medical #emergency? Learn more here -->","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false},"version":2},"_links_to":"","_links_to_target":""},"categories":[3],"tags":[761,752,753,792,791,751,758,754,760,40,360,423,427,444,750,759,756,755,757],"class_list":["post-1242","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-expat-insurance","tag-ae","tag-ambulance","tag-ambulance-services","tag-ban_sin","tag-cta_gen","tag-dealing-with-medical-emergencies","tag-direct-billing","tag-emergencies","tag-health-coverage","tag-health-insurance","tag-healthcare","tag-hospital-insurance","tag-hospitals","tag-medical-care","tag-medical-emergencies","tag-plan-limits","tag-private-hospital","tag-public-hospital","tag-public-vs-private-healthcare"],"jetpack_publicize_connections":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>5 things you should know about handling medical emergencies in HK<\/title>\n<meta name=\"description\" content=\"What would you do if you or a family member suffered a medical emergency? 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